Emergency WordPress Fix

Something broke.
I'll fix it in 24 hours.

White screen. Plugin conflict. Hacked site. Email not sending. Broken checkout. Submit a brief — flat rate, no hourly surprises.

$97 flat single issue
24hr business hours turnaround

Get It Fixed

Submit your fix request

Tell me what's broken. I'll get to it today.

Flat rate: $97 AUD for single issue. Complex / multiple issues: $197 AUD. I'll confirm which applies before doing any work.

The Process

How it works

1

Submit your brief

Give me the URL, access details, and a description of the problem using the form above.

2

I diagnose and fix

Within 24 business hours. I'll email you if I find it's more complex and confirm the price before proceeding. No surprises.

3

You get a walkthrough

A Loom video walkthrough plus a written summary of what was found and fixed. You know exactly what happened.

I've Seen It All

Common fixes I handle every week

Transparent Pricing

Pricing — no surprises

I tell you the price before I start. Always.

Standard Fix

Single issue. Most problems fall here.

$97 AUD
  • Single issue
  • Diagnosis + fix
  • Loom video walkthrough
  • Written fix summary
  • 24-hour turnaround
  • 7-day follow-up warranty
Submit a Fix Request
Complex Issues

Complex Fix

Multiple related issues or complex root cause.

$197 AUD
  • Multiple related issues or complex root cause
  • I confirm before starting if your issue qualifies
  • Same deliverables as Standard Fix
  • Up to 48 hours for complex issues
  • Includes a recommendations report
Submit a Fix Request

If I can't fix it, you don't pay.

Questions

Common questions

How do I give you access to my site securely?
After submitting the form, I'll email you a secure link to submit your WordPress admin credentials. I use LastPass Send or a similar zero-knowledge vault for credential sharing — your password is never stored in email.
What if my site doesn't use WordPress?
I specialise in WordPress. For Squarespace, Wix, or other platforms, I may not be able to help — contact me first and I'll be honest about whether I can assist.
What if the fix takes longer than 24 hours?
I'll email you with an update if it's going to take longer, and confirm the reason. Complex hacks and database corruption can take up to 48 hours. You'll always know where things stand.
Do you offer ongoing maintenance after the fix?
Yes — at the end of the fix summary I'll include a recommendation for whether your site would benefit from a Care Plan. No pressure — it's there if it makes sense for your situation.

Site broken right now?

Submit the brief above. I'll get to it today.

Flat rate. No hourly billing. No call required. Just tell me what's broken.

Submit Fix Request See Care Plans